During this process you will be asked to: Identify device including serial number. Provide details about the issue or reason for return. Confirm your contact and return information. Generate a Service Request Form to include with the device. Receive a copy of the Service Request in pdf.

Providing accurate information will help our service team diagnose and process your request as quickly as possible. Once completed, you will receive a copy of the Service Request in pdf containing a reference number and shipping instructions. Please print and include this form with the device when sending it for service. If you are unsure of any information, complete as much as possible and our service team will contact you if further details are required.